Customer Support
Context Help
If you get lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will open. It comprises exhaustive info about all the actions that you can perform on the given page. Each context menu shows up on the same page so that you can swiftly get back to your work.
Video Tutorials
We have an extensive selection of instructional videos explaining how to use our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly find their way around our Control Panel by simply watching our step-by-step educational videos.
F.A.Q.
If you can't find the solution you need, have a glimpse at our comprehensive FAQ database, which includes questions asked by real users and offers practical solutions. We constantly "revamp" our FAQ database with new Q&A's so as to encompass all the new additions and innovations associated with our hosting platform.
Ticketing System
If you still can't discover the solution you need in the FAQ section either, you can contact our fantastic team of customer support engineers available 24/7/365 and eager to assist you with any issue. Each support ticket you submit will be answered in less than one hour (the average trouble ticket response time is about twenty mins), so you will not have to wait a long time to get an answer to your question.